PAC Form Enhancements

Recently, the PAC Form e-signature process was enhanced! Once you have submitted an e-application and completed signing, you'll notice a new look on the Applications Dashboard for this case. 

On the Dashboard you can see a summary of the case up until this point as well as any premium payors from the original case. Once you have received approval from New Business/Underwriting, you may start the PAC Form submission by clicking the E-Signature button.

All information entered in the original case will be transferred to PAC Form submission screen. If "Provide Info Later" is selected on the original case, all information will need to be entered. Once the case has been signed by all premium payors, a summary of the case will show.

Please don't hesitate to contact us if you have any questions or need help with any step of the PAC Form submission process!

Illustration Development Team
1-800-572-2467 x8162
illustrationhelp@kclife.com

E-Application: Add to Existing PAC

When doing an electronic application, if the new policy had the same PAC billing information as another policy, the banking information was still needed.  A new enhancement has been released that allows the user to enter the existing PAC number and skip the banking information.

In the Billing Information section, check the checkbox for the "Add to existing PAC number?" question.  Entering the existing PAC number will transfer this to the PAC page instead of the bank information.  The subsequent draft dates for the policy will still be selected in the Billing Information section and the premium payor will still sign the PAC form as usual, but New Business will use the existing PAC number to retrieve the banking information.

We hope this enhancement makes submitting e-applications even faster!  If there are additional questions regarding this functionality, please contact us at IllustrationHelp@kclife.com.

IAO Calculator Supplemental and Rider Defaults

Recently, the transfer to the Quick Quoter from the IAO Calculator wizard was updated to automatically add your rider and supplemental defaults to the case! If you haven't used the IAO Calculator in a while, it can help you find all available products based on a particular death benefit payout and client information. The IAO Calculator shows premium results based on your setup and allows for transfer to the Quick Quoter where additional information can be added.

Clicking Transfer to Quick Quoter carries over all information entered and automatically selects all of your defaults. Once here, a full illustration can be generated or applications can be added and electronically submitted for signatures.

As a reminder, rider and supplemental defaults can be updated on their corresponding tab at the top of the Quick Quoter.

Please don't hesitate to contact us if you have any questions or would like to walk through setting up a case on the IAO Calculator wizard!

Illustration Development Team
1-800-572-2467 x8162
illustrationhelp@kclife.com

Income Search Wizard

The Illustration Development Team is excited to announce a new version of the Income Search Wizard has been released!  The Income Search Wizard is a quick and easy way to calculate maximum tax-free income from Kansas City Life Company's Premier Protection Universal Life, EquiFlex Indexed Universal Life, and Compass Elite Indexed Universal Life.  The Accumulator Variable Universal Life will be added later this year.

Keep reading to learn about some of the key features of the wizard.

• Features live validation with helpful messages as inputs are given to the system.

• A faster calculation: click Run Wizard and within a few seconds you can immediately view the output summary located in the Results section at the bottom of the wizard.  You can quickly modify the input parameters as many times as needed to arrive at the best policy design for your client.

• A clear message if no income is generated.

• Users can transfer the Income Search case to the Quick Quoter where customization can be done including:

• The addition of riders and supplementals.

• Generate a full illustration which includes the Cash Flow Summary page.

• Applications can be added and electronically submitted for signatures.
• Each Income Search Wizard case is saved automatically for future retrieval.  Use the 'Save Case As' box to give each case a unique name.  On the history page, you can then search by Client Name or the saved named of the case to quickly find a specific case.

Don't hesitate to contact us if you have any questions on the Income Search Wizard or would like to walk through a case together!

Illustration Development Team
1-800-572-2467 x8162
illustrationhelp@kclife.com

E-Application: Training

With the E-Application continuing to grow in popularity, one of the Illustration Development team's top priorities has been to ensure that agents have all the tools and resources to effectively complete their electronic applications. With that goal in mind, we have published several different training materials on iKCLife to allow agents to answer some of their more general questions at their own convenience.

For the agents who were not able to view a webinar training session, we have published a video that walks through filling out and submitting an entire application. To access the video, simply log in, click on the Training tab, then Videos. The video is posted under the iKCLife training topic and is entitled "E-App Training".

Another training resource can be found by clicking on the Sales Materials tab and searching for form number 12448 or for keyword "e-app". The "E-App Agent Guide" is a PDF document you can download by clicking the green arrow. This document provides a brief overview of adding applications to your case, filling out the application fields, and submitting it for signatures. 

As always, if there are any questions that these resources do not answer, you can contact IllustrationHelp@kclife.com or call 1-800-572-2467 ext. 8162.

Happy Selling!

E-Application: Hold for Issue

As e-application use increases, the Illustration Help team has received many questions regarding the Hold for Issue option within the Billing Information section. The hope is that this post will clarify the current functionality of Hold for Issue and answer some of our most frequently asked questions.

The first and most important aspect to clarify is that checking the Hold for Issue box will not include the PAC form in the signed application packet and coverage will not be bound, regardless of what information has been entered in the section. This functionality allows the applicant and agent to review the pending policy before it is issued. If banking information is received with the application packet, the applicant is bound for coverage and Kansas City Life is obligated to draft premiums using the provided bank information. Thus by not including the page, coverage is not bound and the premiums would not be drafted until further instructions are received after the case is approved.

In the first image below, all of the billing information is filled out, but the note at the bottom says that coverage is not bound. This note is included to provide additional information regarding whether or not coverage is bound based on the scenario entered in the section. Because Hold for Issue is checked, the PAC form is not to be included in the application packet and coverage is not bound. The information at the top of the section states that the banking information can be collected now and that the Applications Dashboard can be used to submit the PAC form for e-signatures upon approval. In the second image, Hold for Issue is not checked, so the PAC form will be included in the packet and coverage is bound. 

For the cases where Hold for Issue is checked, the PAC form can be submitted for e-signatures using the Applications Dashboard. Cases awaiting the PAC form are designated with a yellow dollar sign. Expanding the case will show you the option to complete the PAC form via e-signature or other. Clicking Other means that the form was submitted to New Business by mail, fax, email, etc. This button will mark the overall status of the case as complete and you will not be able to submit the PAC form for e-signatures any longer. Clicking E-Signature will generate and send AssureSign emails for the premium payor to sign the form. The e-signature process on AssureSign is the same for the PAC form and the entire application. 

If there are additional questions regarding the functionality of Hold for Issue or suggestions for improvement, please free to contact IllustrationHelp@kclife.com.

Happy application-writing!